SECOND MEDICAL OPINION
The know how on your side!
As a patient, rest assured that you’ve explored all available options and are receiving the best possible medical care. TheKnowHow team supports you!

YOUR HEALTH CONCERN
Difficult Healthcare decisions?

Have you ever felt unsure about a significant healthcare decision?
Modern medicine has achieved significant progress in various areas during the last few decades. Often, there are several “correct” therapies accessible. Therefore, your participation in decision-making about yourmmost appropriate treatment is important.
In a “shared decision making” procedure, doctors review a variety of possible treatment options with you and include your preferences into the mutually agreed-upon therapy plan. However, medical terms may be difficult and doctors time for explanations too short. Many patients lack the knowledge required to make such an educated decision.
We understand that facing serious health decisions can be difficult, leading to feelings of anxiety and uncertainty. That’s why we’re here to provide you support and guidance.
WHEN TO SEEK A SECOND OPINION?
Most patients seek a second opinion when
- they are worried about the possibility of a misdiagnosis.
- they feel unsettled facing a serious diagnostic procedure or treatment.
- they are unsure about the necessity of a suggested operation.
- they lack confidence in their doctor’s expertise.
- their condition isn’t responding to the current treatment.
- they are worried about the possibility of a malpractise.
- or they are confused by different medical advices from different doctors.

OUR SOLUTION FOR YOU
THE KNOW HOW FOR DECISION MAKING

Our Independent Second Medical Opinion makes shared decision making more than a slogan. TheKnowHow international team of highly specialized medical experts makes sure, you understand your condition and the pros and cons of your options.
An objectively assessment of your medical documents results in a written thorough report highlightening the advantages and hazards of already conducted, suggested, or alternative treatment methods. This report assists you in making the healthcare decision that you are most comfortable with and you can trust.
OUR UNBIASED, EXPERIENCED EXPERTS

The KnowHow independent second opinion specialists assess your case with integrity and are not swayed by financial incentives.
To ensure their impartiality they have no past or continuing participation in your treatment, and receive your medical data in an anonymized form.
We collaborate with specialists from a variety of nations, currently mostly in Europe. We find an expert for every complex case and even rare diseases. They specialize in providing record-based medical assessments and second opinions and are digitally connected to us.

YOUR SECURE SUBMISSION PROCESS
1.

As a first step, you only register your email adress through our website.
2.
After email registration, you will receive an automated email with your digital patient consent form and your patient questionnaire. Please fill out and sign these documents.
3.
You will receive an invitation email with a link to your personal space on our UAE server within the next 24 hours. For added security, please note that you will need to confirm your email address in this process.
You upload your patient consent form and patient questionnaire together with your medical information to your personal space.
For data security, do not send any documents containing your personal data or medical information via email.
4.
Upon receipt of your documents, our medical team reviews whether all important information is provided or if additional documents such as a medication list, image scans, pathology or lab test results are missng.
5.
After all relevant medical data is provided, we will approve your Second Opinion Request and send you a bill. After payment, your request will be assigned to the most suitable expert.
Up to this step you may decide to cancel the request.
6.

After our expert completes their assessment, you will promptly receive a copy of the final report through your personal space.
Rest assured, processing and storage of all data is carried out under strict data protection regulations.

YOU NEED MORE INFORMATION?

FOR ASSISTANCE
If you have any questions or experience any issues, feel free to contact us:
Email: patient@theknowhow.ae
Phone: (+971) 02 410 3537 or (+971) 52 683 3431
We appreciate your trust and look forward to assisting you.