Requests
Make a request
Tell us what you need. An independent medical opinion starts with our secure patient process; every other request starts with a short enquiry to our team, and we reply within 48 working hours.
Choose your request
What would you like to request?
- Independent medical opinionFor patients and families: an independent review of a diagnosis or treatment plan.
- Molecular tumor boardFor oncologists: expert case discussion with molecular profiling.
- Medical assessmentFor insurers and payers: an objective assessment of a planned treatment.
- Morbidity and Mortality reviewFor hospitals: independent support for case reviews and safer care.
- Precision medicine consultationFor doctors and hospitals: molecular insight for complex cancers and rare diseases.
- Laboratory setupFor laboratories: NGS, LDT and multi-omics planning that fits your budget.
- Another questionAnything else: our team will guide you to the right service.
Independent medical opinion
Four simple steps for patients.
- 01
Share your email address
Send us your email address and accept our Terms of Use, including the processing of your personal data in accordance with our policies.
- 02
Consent form and questionnaire
You receive an email with your digital patient consent form and your patient questionnaire. Please fill out and sign these documents.
- 03
Your secure personal space
The link to your personal space is sent to you within 24 hours. For added security, you will need to confirm your email address.
- 04
Upload your records
Upload the signed documents together with your medical information to your personal space. We are automatically notified of your progress.
Your data is safe with us
The protection of your data is our highest priority.
We strictly adhere to all relevant data protection laws and regulations. All data is encrypted upon receipt, anonymized for your security, and sent via encrypted channels.
Stored in the UAE
Your data is stored on a server within the UAE. Anonymized case information may be reviewed by international experts outside the UAE, with your consent, as described in our Privacy Policy.
Encrypted
All data is encrypted upon receipt and sent via encrypted channels.
Anonymized
All personal data is removed before your documents are sent to our experts.
No direct patient contact
Our experts review records remotely and do not contact patients directly. They do not offer treatment.
Strictly confidential
Personal data is collected and processed by TKH only to handle your request, and treated as strictly confidential in compliance with all legal requirements.
Never by email
For data security, please do not send documents containing your personal data or medical information via email. We send you a link to your secure personal space.
Is a doctor’s referral letter required to request an independent medical opinion?
No, a doctor’s referral letter is not needed. But it makes sense to inform the primary doctor about the plan to have an independent medical opinion. Usually, doctors want the best outcomes for their patients. For this reason, they generally will not be offended about the decision to get an independent medical opinion.
What kind of documents are required for an Independent Medical Opinion?
To enable our TKH experts to do a thorough review, please submit: a doctor’s letter with the current diagnosis and the suggested treatment plan (obligatory); imaging files like X-ray, CT, MRI, echo, etc. (if relevant); lab results from blood, other body liquids, etc. (if relevant); pathology results (if relevant); any other documents relevant to your case. If any documents are missing after submission, we will be in contact and happy to support.
How to get medical records from the doctor?
Every doctor is obliged to provide their patient with access to their medical records. Usually, doctors want the best outcomes for their patients, so they generally will not be offended by the request for medical records in order to get an independent medical opinion.
In what format should images and other digital data be transferred?
Images can be submitted in their original format from the CDs provided by the hospital. Please ask for an anonymized version at your hospital.
How do I know that the submission of data and the application was successful?
The successful upload of the medical information is confirmed by email. Once the application for an independent medical opinion is reviewed (within two working days), an invoice is sent.